I am used to him ringing me when he can't operate his Skybox and/or his video, or disc player etc so I then tried for him. At about 7pm I eventually got through to the automated service, which then proceeded to take over 30 minutes to complete the transaction. The most frustrating part was where your name and address was supposedly voice recorded, however when it was played back to you it was empty. I then realised that there was a long delay before the recording started because I heard my wife calling the kids for there tea on the recording which was several seconds after I had originally finished giving the info.
Eventually all was done and I rang my old fella. He was a man with mixed emotions. I think he was pleased in one way to have a ticket but still a little worried he still might not be able to share the experience with me. I remember him saying earlier "60 years I have been waiting for Pompey to get to Wembley and I wont be able to go" and his frustration emphasized when he had said "If I can't get a ticket I'm going to go down to the club to tell them to cancel my season ticket from now on".
Now I've got to do it all again for him for my ticket on the 24th. AAAAGGGHHHH!!!! This system was frustrating for me, how much more for an OAP who doesn't do technology!
Written by plymouth graham.
The views within this article are the views of the individual who wrote and submitted this piece, sometimes solely theirs. They are not necessarily shared by the Vital Pompey Site Journalists.
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