Portsmouth - Pompey's ticket shame
UK time is: 08:45:46
Vital Login
Social Login

Choose your club

Other Sites

Network Navigation

Vital Partners

'If It's Football, It's Vital'

Pompey's ticket shame

Wednesday night, the wait is over, the Champions of the Premiership are in town, anticipation is building, 3 Pompey starved months have passed, the season is but 4 days old....

Hang on a minute, the season is 4 days old!

So why the hell didn't my season ticket arrive in time? Pompey gratefully extracted 580 out of my bank account before May was out, plus a small booking fee of course, I paid early this year to get it out of the way and not have to worry out early-bird deadlines, after all I've sat in the same seat for 10 years now, except for one year 3 years ago where Pompey sold it after I missed a deadline by 3 days after ringing in advance to explain a unforeseen situation.

Still that is all in the past, Pompey are an established Premiership club now with aspirations for Europe, they will have ironed out all the problems with tickets by now surely?

Like hell they have!

After countless efforts in trying to ring the ticket office and listening to the message that "all season tickets should have arrived by Monday 13th" and then heard the same 4 goals be screamed into my ear by an over excited Sam Matterface, I find myself as high as 41st in the queue! All this whilst being reassured that my call is important to the club, too bloody right at 10p a minute!

There are probably many of you who received your tickets in ample time who think I am having an idle rant, but after giving up on any hope of getting through on the 'phone, I took a half day off work and made the trip from my home in Gosport to Fratton park to get my ticket myself. On arrival at Pompey's new ticket office, I was pleasantly surprised to have about 25 others in the same predicament to chat to, all this whilst queuing in the pouring rain at the new al fresco ticket windows.

Now then, Pompey are blaming postal strikes for unforeseen delays in tickets arriving to absolutely everyone, if this is the case why did all of my mates receive theirs? And come to think of it, why was my ticket still in the ticket office, not even in an envelope and not lost in a sorting office?

Because Pompey once again forget who the lifeblood of the club is, we are taken for granted and treated with contempt in many cases, I got my ticket without an apology or explanation and was supposed to take it with grace, or Pompey know that unlike other businesses where, you paid 580 in advance and were shoddily treated, you would say "stuff this, I want my money back" and go elsewhere, no, Pompey are all to aware of the fact that "elsewhere" is watching that team up the road, or Southern league stuff at Privett park.

Pompey, you may play Premiership football, but trust me, your fans relations are still somewhere in the Conference south.

Feel free to reply to my open letter Pompey, I won't hold my breath!




Use your social login to comment on front page articles. Login using you Facebook, Twitter, Google or LinkedIn accounts and have your say!



Join the Vital Fantasy Football League - its Free!

The Journalist

Writer: paultsmouth Mail feedback, articles or suggestions

Date:Tuesday August 14 2007

Time: 11:18PM

Your Comments (oldest first)

Change to most recent first
its not good enough is it, we are a prem lge club - and as much as we are moving forward on many areas some are just unnaccetpable really arent they... its like you say mate they have us over a barrell really dont they, we are not going to turn round and demand our money back as some things you cant just change like that can you. there seems to be a hell of a lot of people affected by this, when will we {pompey} ever learn... its going to be a nightmare getting in the ground aswell tomorrow isnt it - delayed kick off anyone?
pompeyrug
Report Abuse
14/08/2007 23:40:00

I'm going to have to go into one of my "the club will never be regarded as proffessional on the pitch until we are considered proffesional off it" and currently pompey aint. paultsmouth's story is just another in a long line of haphazzard poorly managed incidences, backed up by pure arrogance. as for kick off delay, i bloody hope so cos i will be coming down from old london town getting in will be a shambles for sure
russellm
Report Abuse
14/08/2007 23:58:00

Got mine ages ago, but to hear that your's hadn't even been stuck inside an envelope beggars belief. Maybe they've got cctv footage of you standing up 'in your seat' during a few games last season? Or smoking under the stand? ;)
Tantona
Report Abuse
15/08/2007 07:42:00

Forgot to mention, I had to go to Fratton and get my ticket last year as well!
paultsmouth
Report Abuse
15/08/2007 07:51:00

It's now Wednesday15th August and my two season tickets have still not arrived. In the past 3-4 weeks I have phoned on and off to check they have my correct address, which they did, and to be told 'there are delays' but that they would arrive soon. Yesterday I was 26th in the queue, waited over an hour to be spoken to only to be told, after a very casual, "sorry for the delay", that they had sent it to an address that I left 5 years ago. I have now been issued with a temporary card for tonights match but will have to queue at the Mega Store for god knows how long before the match! It tends to take the edge off the game a bit!
Et_tu_Pompeii
Report Abuse
15/08/2007 08:20:00

this is all shabby and very unacceptable isnt it - the darker side of portsmouth football club that needs to be brought into the modern era... as fans we feed so much money into the club, so we deserve alittle more respect back dont we. i dont have a season ticket this season, but no doubt i will have to go through all of this myself next yr when i get it back...
pompeyrug
Report Abuse
15/08/2007 08:47:00

i dont have one, but my friends do. I always try to find a brighter side to things...so...maybe this is just the clubs way of ensuring that only the very best fans get there season tickets? really, this is apauling, and i though the club had improved off the pitch, but this is just pathetic.
pompeycarpet
Report Abuse
15/08/2007 11:19:00

I think their database is a bit corrupt. I got my tickets, and my wifes, and my sons, and some literature addressed to a young lady that used use our address, as she lives in plymouth, when she was my sons girlfriend 4 years ago. Obviously his girlfriend of 3 years, was NOT impressed at this, and is getting all sorts of grief over it. Then we discover that his girlfriend of 3 years, has not received her ticket, and it has been sent to the sddress her dad used to live at 2 years ago, before he got a divorce... along with his ticket, and his new partners who never lived their in the first place???? All i can assume is when they tried to update their databases, the computer said NO!
Midge
Report Abuse
15/08/2007 17:22:00

 

Have Your Say

Log in...
with your social network     OR     with your Vital account

Recent Portsmouth Articles

On this day in history...26th May (Tuesday May 26 2015)

2015/16 opponents now known (Monday May 25 2015)

On this day in history...23rd May (Saturday May 23 2015)

Wallace opts for Wolves (Thursday May 21 2015)

Archived Portsmouth Articles

List All Vital Pompey Articles
Have your say
Click here to suggest an article
Click here to suggest a poll
ScoopDragon Publishing Entire League Network of Sites

Vital Members League (view all)

1. pompeyrug 92
2. Et_tu_Pompeii 52
3. Pompeytim 39
4. storagematt 21
5. Emsworthianblue 19
6. Copnor43 19
7. eastneydave 19
8. mslorna48 18
9. bhhardinge 12
10. Jimsmithswig 11

League Results (view all)

League Table (view table)

Team P W D L GD Pts
13. Oxford 46 15 16 15 1 61
14. Dag & Red 46 17 8 21 -1 59
15. Wimbledon 46 14 16 16 -6 58
16. Portsmouth 46 14 15 17 -2 57
17. Accrington 46 15 11 20 -19 56
18. York 46 11 19 16 -5 52
19. Cambridge 46 13 12 21 -5 51

Breaking League News

On this day in history...26th May
Portsmouth : 26/05/2015 08:00:00
Hartlepool Know 2015-16 Opponents
Hartlepool : 25/05/2015 20:18:00
Stevenage Know 2015-16 Opponents
Stevenage : 25/05/2015 20:13:01
Mansfield Know 2015-16 Opponents
Mansfield : 25/05/2015 20:11:00
Exeter Know 2015-16 Opponents
Exeter : 25/05/2015 20:10:00

Current Site Poll (view all polls)

Is Cook the right man?
Suggested By:  pompeyrug
Yep, ticks the right boxes 80%
Nope, not what we needed 5%
Unsure...too soon to say 9%
Maybe, I'm quietly confident though 6%