Portsmouth - Some (albeit little) consolation...
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Some (albeit little) consolation...

The season ticket 'fiasco', and in many ways I think it is fair to call this situation yet another one of these, has left MANY people less than impressed and has proven to be another PR disaster.

Some, albeit little, consolation to the scandalous 2-week 'early bird' period that PFC are giving us to part with £450 in cash or via cheque comes in the form of the ticket office opening on Saturday.

Again, speaking for myself, this does little to help me as I live too far off the Island to 'pop down' and renew but this 'might' at least help some?

I am still FAR from impressed (as I made clear with some issues of contention - here) with this situation and hope - not that I think I am expecting - a serious rethink, or a better way of payment at least, over the time windows being given and/or the way we can pay can happen?

For more information about the Saturday opening hours, as issued on The Pompey Site, see below...


Ticket Office Opening On Saturday

Pompey's ticket office in Frogmore Road will be open on Saturday, March 26 for season ticket sales.

It will be open between 10am and 1pm for early bird season ticket renewals only.

Payment can be made in the form of cash or cheque only. Supporters can also apply for one of the payment plans offered by Zebra Finance.

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  • The Journalist

    Writer: pompeyrug Mail feedback, articles or suggestions

    Date:Monday March 21 2011

    Time: 3:44PM

    Your Comments (oldest first)

    Change to most recent first
    They have us by the ball$ and they know it. Can we have a comment about this straight from the CEO?
    Report Abuse
    21/03/2011 16:00:00

    Apparently there's a meeting between some 'supporters group' (I know not who) and DL tomorrow - perhaps there will be a change of heart? Even moving out the early bird by a couple of weeks to enable card payments would help.
    Report Abuse
    21/03/2011 16:08:00

    Rug, you need to write to Mr Lampitt and ask him if they will send someone down to collect your money in person. In a more serious note, I would suggest emailing Mr Lampitt and telling him that what they are asking is just not feasable for you and that they should extend the 'early bird' to cover the next two home games.
    Report Abuse
    21/03/2011 16:45:00

    I've had a standard response to my e-mail to the club: Dear Supporter, In announcing our season ticket prices for next season we were in some way braced for what the initial reaction would be because any rise is not desired either by those charging it or those who pay it. Last season after some intense discussions with supporters the prices were reduced on average by 30-36%. This gave us one of the lowest prices in the Championship this season and we have had the lowest matchday prices as well. These were exceptional reductions as the club was in an exceptional set of circumstances. Now, the club has to start the rebuilding process as it starts to stand on its own two feet again financially. This means a fine balancing act between the needs of the business and the interests of those who are essentially the lifeblood of this club - the supporters. On top of this we are being hampered by several things that are out of the club’s control; the rise in VAT from 17.5% to 20% and the 3% levy on all season and match-day ticket sales to the Football League which means the club has received less money from ticket sales than anticipated this season. In addition we have protected supporters from the VAT rise in January as we took the decision not to incorporate this into our matchday ticket prices, therefore swallowing this extra cost. We of course recognise and appreciate the working class nature of the city and our supporters as well as the economic circumstances of the city. At the same time, as a club we are still recovering from the financial distress of the last year which almost saw the club go out of business. Sometimes this is an impossible balance. When you look at the prices objectively, the club will only be receiving an additional £1 per game for a top price adult season ticket and less than £1 a game for those in the Family Enclosure. The prices we have set for 2011/12 season tickets are therefore the lowest the club can offer supporters to enable us to fulfil our business plan. We also understand fans’ frustrations at the limited ways of being able to pay for a season ticket but in many ways we are in the hands of the card companies. We are currently renegotiating with these companies and are offering our fans extended payment terms in the meantime in an attempt to ease the financial burden. Regarding another matter which has been discussed by fans, Commercial Director Lucius Peart is currently out of the office due to entirely valid personal reasons that do not need to be broadcast and are nothing to do with football. We hope this helps clarify our position and we also hope for your continued support next season. Regards, Portsmouth Football Club
    Report Abuse
    21/03/2011 16:57:00

    That's clearly a standard response that they're spewing out but appears to think that most supporters gripes are to do with the price. I think few people in reality have a major issue with the price rise (apart from the usual moans regarding any price rise anywhere). The issue is clearly to do with the timing and no-one anywhere from the club has explained why the early bird prices expire so early. A couple of week extension on that would allow them to sort out the card company issues. Someone asked earlier if the short period for the early bird was because they needed a quick cash injection, if that is the case they've massively shot themselves in the foot as less people will be willling to part with their cash that quickly. I'm in a fortunate situation of having a lifetime season ticket which I got the last time the club needed a sudden cash injection from season ticket sales to pay the VAT man back in 2001 but I still think in principle what they're doing is appalling and the fans should make a stand together to make the club reassess the situation or at least come out with a valid sensible reason for it. If they turned around and said 'getting this money in quick will help us push through a sale' (for instance) would i'm sure make a lot of people suck up the extra finance charge and renew just to get a new owner in place.
    Report Abuse
    21/03/2011 17:23:00

    Saterday 26th 10am -1pm how kind of PFC. most working supporters would opt for a saturday to renew their ST PFC will probally have one member of staff working with a large ammount of supporters trailing back to the end of frogmore Rd . lets hope the weathers nice . they dont want us to get the early Bird prices do they . the next request from PFC will be that they will only accept 50 notes
    Report Abuse
    21/03/2011 19:16:00

    Whilst the time scales don't take into account the Pompey diaspora the price hikes are justified in my opinion. . . . . Accepting that we are all in financial straits to a greater or lesser extent the simple facts are Pompey have taken customer concern into account for the previous two seasons and priced accordingly. Fans cannot moan about the club financial situation and then expect the club to subsidise their attendance. Yet another example of the lack of reality displayed by some fans. I would expect the club to have a further offer closer to the season start, which will - of course- upset those who buy into this early bird offer. I also think the club needs to take into account those who don't live within the city limits. I am of course happy to look after Rug's money he can trust that I'll spend wisely when I pop to Rio- erm - I mean - down to fraction park :-)
    Report Abuse
    22/03/2011 23:10:00

    got exactly that email tracy...
    russ i do not think it is the increase that is annoying people so much it is the fact that we have been given 2-weeks to find 450 in cash or cheque or take out the 'dodgy looking' finance option, that is not even interest or fee free anyway!
    Report Abuse
    23/03/2011 10:06:00


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